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 min read

Migrating from Atlassian Server to Cloud at Partners Life

Written by 
Anna Ellis
Published On
April 12, 2024

Partners Life acquired a significant insurance business that required a complex separation of digital assets. As part of this acquisition they needed to migrate the relevant Atlassian data and users to their Atlassian Cloud Environment.

Partners Life needed to ensure the data was secure during this migration.

Site migrations are usually completed by a single vendor but due to the nature of the acquisition transaction the team needed to work at arms length.

Partners Life, with Expert360, ensured the data and users were migrated into the environment successfully. This, and the fact that some data needed to be redacted before being sent to Expert360 made the migration more complex.

Partners Life acquired a significant insurance business that required a complex separation of digital assets. As part of this acquisition they needed to migrate the relevant Atlassian data and users to their Atlassian Cloud Environment.

Partners Life needed to ensure the data was secure during this migration.

Site migrations are usually completed by a single vendor but due to the nature of the acquisition transaction the team needed to work at arms length.

Partners Life, with Expert360, ensured the data and users were migrated into the environment successfully. This, and the fact that some data needed to be redacted before being sent to Expert360 made the migration more complex.

Solution

Expert360 delivered an end-to-end migration project for Partners Life, ensuring that data was safely and accurately migrated. Environment testing was also carried out to mitigate risk across the project.

  • New Jira and Confluence environments stood up.
  • Installed Atlassian Access for security and user provision.
  • Enabled controlled access to data during project phase.
  • Enabled end destination for testing purposes without impacting current work.
  • Partners Life utilising new environment to manage project.
Impact

Partners Life was able to navigate a complex migration project with the help of Expert360 and completed a successful migration to Atlassian Cloud.

  • Partners Life were confident the data being migrated was complete.
  • Partners Life were assured that data was only being accessed by validated users during migration.
  • Downtime and impact on production was minimised.
  • Created a new environment with enhanced security and user provisioning.

Need help with your move from Atlassian Server to Atlassian Cloud? Learn how partnering with Expert360 can make your migration effortless.

Expert360 is Australia & New Zealand's trusted Atlassian Gold Solution Partner. Unleash the potential of your teams with an optimised Atlassian product suite.

The help and advice of the Expert360 team on this project was invaluable. They worked with us and the counter-party and were able to adapt quickly to changing circumstances. There were a number of challenges to this work including lack of direct access to the source site, partial site migration from on-premise to cloud and a complex working environment with strict information security controls. The team took it all in stride and used their extensive knowledge of Atlassian products to help us complete a very successful migration.
Josh Frankland, GM IT Strategy & Execution, Partners Life
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