Last Updated: 27 February 2019
Welcome to Expert360. Expert360 provides a platform where businesses can find and connect with business professionals for their services. These terms and conditions ("Terms") govern the relationship between Expert 360 Pty Ltd (ACN 164 920 674) and its related bodies corporate ("Expert360", "us" or "we"), the person or the entity registered with Expert360 to provide services ("Expert") and businesses seeking an Expert to provide services to them ("Client").
Expert360 facilitates the interaction between Experts and Clients and provides other ancillary services including payment and collection processing ("Expert360 Services"). These Terms apply to Experts’ and Clients’ use of the Expert360 platform and associated websites ("Site"), including the Expert360 Services and Projects.
A "Project" in these Terms means a project, assignment, job, task, work, deliverable, or requirement for services posted or uploaded to the Site by a Client and undertaken or provided by an Expert.
For the purposes of these Terms, "you" means (as applicable):
the person or the entity registered with Expert360 as either a Client or an Expert; and
the individual, natural person accessing or using the Site including but not limited to a Client or an Expert.
If you are registering with Expert360 or accepting a Project on behalf of your employer or business organisation, ‘You’ in your individual capacity will be taken to have been duly authorised to act on your employer’s behalf and these Terms will be binding on your employer.
We may from time to time, amend, update or change the Site including these Terms, without prior notice to you. Consequently, you should regularly check these Terms for changes. These are the current Terms and replace any other terms and conditions of use previously published for the Site.
Please read all of these Terms carefully before using the Site or Expert360 Services. You understand that by checking the box, clicking the "Submit" button or by continuing to use the Site or Expert360 Services, you are agreeing to be bound by these Terms, including any changes to the terms that may have been made since your prior use of the site.
2. YOUR ACKNOWLEDGEMENTS REGARDING EXPERT360 SERVICES
2.1 For Experts
Expert360 provides professionals and freelance service providers with the opportunity to be registered on its Site as an Expert. The Expert can, amongst other things, upload their profile, promote the Expert’s experience and background, be listed and appear on the Site, be reviewed or rated, and be considered for Projects. Experts may be contacted from time to time by Expert360 for these and related purposes.
2.2 For Clients
A company, business or a customer can be registered as a Client on the Site in order to view the Site, review and access Expert profiles made available on the Site, seek out Experts, or otherwise receive a connection to, or introduction to Experts, for the purposes of engaging an Expert for a Project.
2.3 The Expert360 Services
Expert360 is an online platform where Clients are able to access, review, and receive an introduction, connection or referral to Experts who have registered with the Site.
Clients and Experts acknowledge that Expert360 is not a party to and will not have any liability with respect to the Projects or service arrangements as between Client and Experts.
Any terms agreed between the Client and Expert in relation to a Project will be binding on the Client and the Expert and, to the extent that those terms conflict with these Terms, those terms will take priority as between the Client and the Expert (but shall not bind Expert360 in any way). Any terms which attempt to alter or modify these Terms as they apply to Expert360 must be agreed by Expert360 in writing.
Expert360 relies on the information that Experts and Clients provide for the Expert profiles and Project Briefs on the Site. Expert360 makes no representations as to the reliability, capability, or qualifications of any Experts or the quality, security or legality of any services provided by such Experts, and Expert360 disclaims any and all liability relating thereto. Expert360 does not direct, has no control over, makes no representations, and does not guarantee the quality, safety or legality of services advertised, the truth or accuracy of listings, the qualifications, background, or identities of Experts, the ability of Experts to deliver services, or that an Expert can or will actually complete a project.
Without limiting the foregoing, to the extent permitted by law, Expert360 makes no warranties, express or implied regarding or relating to the Experts or the Projects.
3. REGISTERED INFORMATION
When you sign up, you may be requested to provide your name, email address, work/position title, phone number and information about your company and such other information to enable your registration as either a Client or Expert.
Experts will be requested to provide further information in relation to your qualifications and professional experience (your "Credentials"). In doing so, you agree that you:
are not impersonating any person or entity;
are not violating any applicable law regarding use of personal or identification information;
are authorised to create an account in the name of the company or organisation or otherwise hold yourself out as having an association with that company or organisation; and
will provide, on demand from Expert360, verification of your Credentials in such form as required by Expert360.
For Experts, we may, from time to time, use any of your Credentials to make our own enquiries (either by Expert360 or by a third party engaged by us) as to the completeness, accuracy or truthfulness of your Credentials. If we request evidence and you fail to provide it within the time requested, we may suspend or cancel your account (without prejudice to any other remedies we may have). Should we suspect or identify an individual to be inappropriately or unlawfully using any person or company’s identity or the Site in a way that is unlawful or inappropriate, we may without notice to you, disclose that information to any relevant persons or authorities.
4. EXPERT PROVISIONS
4.1 Joining as an Expert
Experts will have joined upon verifying your account, completing the platform registration and agreeing to these Terms.
You can participate in the Expert360 Services only if you are not restricted from doing so by contractual, fiduciary or other obligations. By joining Expert360, you are representing that you are not restricted from doing so and that you have obtained all necessary approvals.
4.2 Acceptance and Scope of Projects
Clients can post Project Briefs on the Expert360 platform or otherwise be introduced to Experts through Expert360 and/or the Expert360 platform for Projects.
Experts are free to accept or decline any Projects, provided however, that you may accept only those Projects:
for which you have the requisite knowledge/expertise to deliver and complete the Project;
that do not present a conflict of interest or breach any express or implied terms of any contract or of any other obligation legally binding upon you; and
that relate to matters that you are permitted to discuss under applicable law and any obligations you may owe to another party (including contractual, employment, or otherwise).
You are expected to accept or decline a Project within two (2) business days and to adhere to any schedule or program you establish with the Client regarding the delivery of the Project.
Expert360 makes no representation regarding the frequency, quantity, or type of invitations to Projects you will receive or in which you will be chosen to participate.
4.3 Expert Conduct
Experts must act with the utmost professionalism and courtesy in any dealings with Clients and with Expert360. In performing any Project for a Client, the Expert must:
use a high standard of care and skill to be expected of a consultant who regularly acts on projects or engagements like, and at least as sophisticated as, the Project;
make all necessary enquiries of the Client to ascertain the Client's requirements and objectives, including the Client's requirements in relation to the Expert's intellectual property;
immediately inform the Client of any matter which may cause any budget or estimate of Fees to be revised;
comply with any Client policy, direction, instruction, brief, program, or schedule;
comply with all applicable laws; and
subject to clause 13, obtain any required insurances which may include professional indemnity, public liability and/or workers' compensation insurance and provide evidence of such insurance upon request.
4.4 Marketing and Disclosure
Unless permitted in writing by the Client or required by law, you will not refer to the Client or its business (including the Client's customers or the Client's customers' business) in any of your marketing materials, website, social media or other publications outside the Expert360 platform.
4.5 False and misleading information
You agree that you will not provide any false or misleading information or information which may mislead or deceive Expert360, Clients, or any other party in respect of any Project.
You further agree not to provide any financial or investment advice to any Client, including, without limitation, any ratings or securities recommendations, unless you hold all necessary qualifications and licences and you have agreed in writing with the Client.
You warrant and represent that:
the information you provide is and shall remain complete, accurate, true and correct and that you will update information held by Expert360 as soon as possible after any changes and in any case prior to a Project;
you have never been: (i) convicted of an indictable offense; or (ii) the subject of an investigation by a securities regulator or other regulatory authority (state, federal or foreign); or (iii) a defendant in any proceeding where fraud or violation of laws or regulations including the taking of a false oath, the making of a false report, perjury or bribery or conspiracy to commit any such offense is alleged;
if you hold a professional licence, you have not been subject to any disciplinary actions with respect to that licence by any state, federal, foreign, or professional body in the past 5 years;
all work, documents and other deliverables produced by you in relation to a Project are reasonably suitable in all respects for the Client’s purposes.
4.7 Independent Contractor
Any work performed on a Project facilitated through Expert360 shall be performed as an independent contractor of the Client, and you are not and shall not be deemed to be an employee or agent of Expert360 or of any Client. You shall not be entitled to any benefits provided by Expert360 to its employees, and Expert360 will not make deductions from any of the payments due to you for income tax, insurance or similar purposes except if required by law or as specified under clause 13..
Unless otherwise agreed with the Client, you shall provide, at your expense, all tools and equipment necessary to perform work on a Project and you will ensure they are suitable for the services you are supplying and are maintained in good and safe working condition.
4.8 Third Party Payroll Providers
You may be required to sign up with a third party payroll provider ("TPPP") in order to work with particular Clients. You acknowledge and agree that the TPPP is not a related body corporate, associate or agent of Expert360 and Expert360 is not a party to any terms you sign with the TPPP. Where you sign up with a TPPP, all payments under clause 7 below will be made to you by the TPPP after deducting superannuation (paid to your nominated fund), taxes and other amounts as required by law.
5. CLIENT PROVISIONS
5.1 Joining as a Client
You may join as a Client by completing all required documentation and training, including without limitation that which relates to our compliance framework and procedures.
5.2 Set-up and Scope of Projects
Clients are free to search, screen, and request Projects with Experts, via the Site or with the support of our team, consistent with the Expert360 Services you have agreed with Expert360.
Experts are free to accept or decline Projects at their discretion (subject to the Expert Provisions in section 4 above).
You understand that an Expert's capacity to supply their services may be limited by other Projects or obligations they may have to entities or institutions with which they are affiliated or employed. To the extent you know about any such limitations or obligations, you agree to respect them in your interactions with Experts.
5.3 Client Conduct
Clients must act with the utmost professionalism and courtesy in any dealings with Experts and with Expert360. In using the Expert360 Services, Clients must:
use clear, complete and accurate information to describe the Project;
make all necessary enquiries and satisfy yourself as to whether the Expert meets your requirements and objectives, including your requirements in relation to ownership of intellectual property; and
ensure the Expert has in place its own appropriate insurance policies, including professional indemnity, public liability and/or workers’ compensation, in respect of any Project.
Clients confirm that you shall not knowingly or recklessly use the Expert360 Services to access Experts who are employed by a company reasonably considered a direct competitor of yours or a direct competitor of your clients, or, if applicable, one of your business units, actively managed portfolio companies, affiliates or subsidiaries or the client you are acting on behalf of. You will neither request nor have any discussion with any such Expert.
5.5 Other Limitations on Use
Clients agree to not ask Experts for advice or recommendations on financial matters, stocks, other investments, any ratings or securities, legal, medical, accounting or financial planning without first ensuring the Expert holds all necessary qualifications and licences and you have the appropriate terms of engagement in place.
You may use and apply in your business the opinions and insights you obtain during Projects, but you may not identify or quote Experts or attribute insights or opinions to Experts or Expert360 without the prior written consent of the Expert or Expert360 (as applicable).
You may use the Expert360 Services only in strict accordance with these Terms, and you agree that you will not use Expert360 Services to compete directly or indirectly with Expert360 or any of the Expert360 Services.
5.6 Use of Materials
Subject to section 9 below and any agreement between the Expert and the Client, Clients agree that any written materials provided to you in connection with a Project or the Expert360 Services are for your own use and you may not redistribute, disseminate, publish, or display such material, in whole or in part, to any third parties without the prior written permission of the Expert (where applicable) and Expert360, except to your regulators and professional advisors on an as needed basis.
The confidentiality undertakings in this clause apply to Experts and Clients in respect of Confidential Information obtained by them (the "Recipient") from another party, which may be the Client, Expert, Expert360 or any third-party (the "Discloser").
A Recipient must not use, disclose, solicit, make available or misappropriate, directly or indirectly, any Confidential Information, trade secrets, or other proprietary information of a Discloser without that Discloser’s prior written permission except as may be required by applicable law or legal process.
Where the Recipient is legally required to disclose the Confidential Information, the Recipient shall inform the Discloser of the requirement as soon as reasonably practicable and liaise with that party prior to disclosing any of that party’s Confidential Information.
In this clause, "Confidential Information" includes any documents or information created, received or obtained (as applicable):
by Expert360 from or on behalf of a Client or any other party in respect of any Project;
by the Expert from or on behalf of a Client, Expert360 or any other party in respect of any Project;
by the Client from or on behalf of the Expert, Expert360 or any other party in respect of any Project; and
all non-public information pertaining to the Client’s or Expert360's business (including, without limitation, past, present or future structure, business activities, strategies, and assets; products and their methods of production and distribution; financial affairs; network, communications, and technology; clients, customers, suppliers, distributors and their financial affairs, and any content marked confidential or that is by its nature confidential),
but excludes any information that a Recipient can show:
is already in the public domain (through no breach of these Terms or other obligation of confidentiality);
was known to the Recipient prior to its disclosure by the Discloser;
was independently developed by the Recipient without breach of any obligation owed to the Discloser; or
is received from a third party without breach of any obligation owed to the Discloser.
The Recipient must notify the Discloser immediately upon becoming aware of a suspected or actual breach of this obligation.
7. PAYMENT FOR SERVICES
Each Client and Expert is free to negotiate and agree the hourly, daily or other rates in respect of a Project ("Expert Fees"). In determining and agreeing the Expert Fees, the Expert should take into account any amounts to be deducted from the fees prior to payment to the Expert under these Terms and/or as agreed with Expert360 or a TPPP (where applicable).
Unless otherwise agreed in writing between the Client and Expert, Experts will only be paid for the time spent working for Clients on Projects at the agreed rate and will not be paid for wait time or time set aside if a Project with a Client does not occur.
The Client and Expert must notify Expert360 of the key terms (such as Project commencement, Project end date, conclusion of Project and fees payable to the Expert) prior to commencement (or immediately following commencement) of the Project. Unless otherwise agreed between Client and Expert, Expert Fees are exclusive of GST.
Expert360 will receive a fee in respect of the Expert360 Services ("Service Fee") as agreed in writing between the Client and Expert360 in accordance with the Expert360 Pricing & Payments Procedures Procedures. Expert360 will be entitled to receive the Service Fee in respect of any Projects undertaken by an Expert introduced by Expert360, regardless of whether the Client and Expert had a previous relationship.
The invoicing method depends on the basis on which the Client has engaged with Expert360. The standard invoicing method in clauses 7.2.1 and 7.2.2 below applies unless Expert360 agrees in writing that clause 7.2.3 applies.
7.2.1 Standard invoicing for Clients
For all Projects:
The Expert must submit a payment claim via the Expert360 Site in accordance with Expert360's Pricing and Payments Procedures, or at such other times as agreed with the Client and notified to Expert360.
Payment claims submitted more than 90 days after completion of the relevant services, without Expert360’s consent, may not be accepted for payment.
Expert360 will submit the Expert’s payment claim to the Client (in the form of a tax invoice) for approval within two (2) business days of the Expert submitting a valid payment claim in accordance with the Pricing and Payment Procedures and subject to any other reasonable requirements of the Client (timesheets, expense receipts, PO number etc.).
The tax invoice will include the Service Fee and the applicable Expert Fees (including any GST payable).
Unless otherwise agreed by Expert360 in writing, if the Client does not either approve or dispute the tax invoice within five (5) business days from the date of its receipt by the Client, it will be deemed to have been approved by the Client.
Invoicing and payments by Expert360 will (where possible) be on the basis of Expert360 acting as the intermediary that facilitated the supply and acquisition between the Client and the Expert in accordance Subdivision 153-B of the A New Tax System (Goods and Services Tax) Act 1999. The Expert will not invoice the Client directly.
7.2.2 Invoice disputes and payments
If the Client disputes the tax invoice, the Expert must liaise with the Client and based on such liaison, may provide an amended payment claim which will be submitted by Expert360 to the Client for approval.
Within one (1) business day of:
approval (or deemed approval) of the tax invoice by the Client; or
receipt of an amended payment claim under paragraph (a) above,
the Client will pay the payment claim, unless otherwise expressly agreed by Expert360 in writing.
The Client acknowledges and agrees that the timing for payments provided in this section 7.2 is critical to ensure the timely and smooth provision of services and is therefore a material term. Without limitation, where undisputed or approved tax invoices issued by Expert360 are not paid in accordance with these Terms, Expert360 may charge late payment fees of 0.35% of any outstanding amount for each week it remains unpaid.
Within 5 business days of the date that Expert360 has received cleared funds from the Client, Expert360 (or the TPPP, where applicable) will pay the Expert the amount of the approved (or amended) payment claim after deduction of the Service Fee, GST and other amounts Expert360 (and the TPPP, where applicable) is entitled to deduct under this Agreement or applicable law.
7.2.3 Invoicing for Direct Pay Clients
Where agreed in writing by Expert360, a Client may manage payments for Projects directly with Experts ("Direct Pay Clients"). For all Projects for Direct Pay Clients, the Client and Expert must immediately provide all information required by Expert360 to calculate the Service Fee. Failure to do so is a material breach of these Terms. Following receipt of all required information, Expert360 will issue a tax invoice to the Client for the Service Fee. The Expert is responsible for:
agreeing payment terms with the Client;
issuing a tax invoice(s) in respect of the Expert Fees directly to the Client at the frequency and time agreed between the Expert and the Client; and
following up directly with Clients for any overdue payments.
For these Projects, Experts will not receive any payment from Expert360, nor will Expert360 be responsible for or involved in assisting Experts to recover outstanding Expert Fees.
Experts and Direct Pay Clients agree to indemnify, defend and hold harmless Expert360 and its affiliates, successors and assigns (and its and their officers, directors, employees and agents) from and against any and all claims, damages, liabilities, losses, settlements, costs and expenses (including without limitation legal fees and court costs) which arise out of or in relation to payment of Expert Fees by Direct Pay Clients.
7.3 Taxes and Duties
If required by any applicable tax law, and/or if applicable to a Project, Expert360 (or the TPPP, where applicable) shall withhold and remit the amount of any tax from payments owed to the Expert. Upon payment of any such amount to the appropriate government entity or agency Expert360 shall have no obligation to pay such amount to the Expert.
The Client and the Expert will be responsible for determining whether they are required by applicable law to remit any taxes to the appropriate authorities, and if so, to pay (or cause to be paid) when due all taxes for which the Client and the Expert are respectively liable in relation to the performance of the Project.
Clients and Experts agree to indemnify, defend and hold harmless, Expert360, its related entities, affiliates, successors and assigns (and its and their officers, employees and agents) from and against any and all claims, damages, liabilities, losses, settlements, costs, taxes, levies, charges, penalties and expenses which arise out of payments made to Experts by Clients including, but not limited to, any payroll tax, superannuation, GST or PAYG obligations.
8.1 Termination of Terms
Expert360 or the Expert or Client (as applicable) may terminate these Terms at any time, for any reason, effective upon written notice to the other party (or by Expert360 terminating or suspending your account), provided always, that any such termination for convenience will not affect the validity of any contracts for Projects that have been executed prior to termination and these Terms will continue to apply with respect to such Projects.
8.2 Termination of registration
Expert360 reserves the right to suspend your profile or cancel your registration as an Expert or Client (as applicable), at any time, on Expert360 forming the view in its absolute discretion that Expert360’s brand, operations (including the Site, any blogs or membership) or business (including its Client’s, partner’s or affiliate’s business) may be adversely affected or harmed as a result of your continued registration as an Expert or Client. Upon termination you must cease using the Site and Expert360 Services.
8.3 Termination of Projects
A Client may notify the Expert at any stage prior to the appointment of the Expert for a Project that it no longer requires the Expert for the Project, and such notice will have immediate effect. In these circumstances the Expert is not entitled to any payment in connection with the Project.
A Client may suspend or terminate a Project provided that the Client gives the Expert and Expert360 the following notice of termination of Project:
for Projects of less than four weeks, 1 day's notice in writing; or
for Projects of four weeks or more or where the Project involves the Expert working on a regular or systematic basis, 1 week's notice in writing.
In each case the Client may elect to make a payment in lieu of notice. Termination will not relieve Client of the requirement to pay for time spent and expenses incurred prior to the effective date of the termination.
Clauses 1, 2.3, 6, 7, 8.4, 9, 10, 11, 12 and 13 survive termination of these Terms.
9. INTELLECTUAL PROPERTY
Some of the Projects will allow or require the Expert to provide deliverables or content to the Client ("Expert Content"). Unless otherwise agreed between the Expert and the Client, the Expert retains ownership of all intellectual property rights in the Expert Content.
In the absence of any specific agreement between the Expert and the Client, the Expert grants to the Client a worldwide, non-exclusive, royalty free, perpetual and irrevocable licence to use, develop and modify the intellectual property rights in the Expert Content to the extent required by the Client to receive the full benefit of the Project.
Expert360 is not responsible for any Expert or Client's use or misappropriation of any intellectual property rights during or following the course of the services. Any agreements or disputes regarding intellectual property rights in Expert Content shall be between the Expert and the Client.
Where a Client and Expert have been introduced through Expert360, you must not:
enter into any form of contract of employment (in which the Expert becomes an employee of the Client), contract for services, independent contractor agreement or any other contract or arrangement by which the Expert is to provide services to the Client (whether individually or through a third party intermediary); or
approach, solicit, entice, offer to perform services (or in case of the Client, receive services), or otherwise engage or be engaged for reward (directly or indirectly), with any Client or Expert,
in any way other than through the Expert360 Services without the Client paying Expert360 an Introduction Fee.
These obligations apply for so long as the Expert or Client is registered with Expert360, and for 12 months from the later of:
the time a Client first identifies an Expert through the Expert360 Services; or
the time an Expert completes its last Project with a Client,
(the "Non-solicitation Period") regardless of any relationship or previous dealings between the parties. This means that during the Non-Solicitation Period, you must use the Expert360 Services as your exclusive method to engage with each other unless Expert360 agrees (in writing) to the payment of an Introduction Fee.
THE CLIENT AND EXPERT MUST IMMEDIATELY NOTIFY EXPERT360 IN WRITING OF ANY APPROACH, ENGAGEMENT OR CONTRACT CONTEMPLATED BY THIS CLAUSE. FAILURE TO DO SO IS A MATERIAL BREACH OF THESE TERMS.
10.2 Introduction Fee
Our Introduction Fee is:
15% (excl GST) of the total projected first year remuneration package for the Expert (including base salary, superannuation, guaranteed bonus and any other benefits provided to the Expert);
if the Expert is retained under an independent contract or services agreement, 15% (excl GST) of the total projected first year of services fees and benefits payable under that agreement; or
such other rate or amount as agreed in writing between Expert360 and the Client.
Upon the Expert accepting an offer from the Client, the Client and Expert must immediately provide all information required by Expert360 to calculate the Introduction Fee and Expert360 will issue a tax invoice to the Client. The Client must pay the Introduction Fee within 14 days of the date of invoice.
Clients and Experts accept and acknowledge that these obligations are reasonable in every respect. Further, Expert360 need not suffer or prove any demonstrated loss before enforcing the rights under these provisions.
11. LIABILITY OF EXPERT360
You are solely responsible for all decisions you make in connection with any services you choose to purchase as a Client or provide as an Expert. Expert360 does not provide advice in relation to the suitability of an Expert, Project or Client, nor do we take into account any Client’s or Expert’s individual circumstances when we provide the Expert360 Services.
To the extent permitted by law, Expert360 will not be liable for:
the Project, the scope of the Project or any changes to the Project;
any deliverables, work, opinion or information provided by the Expert;
services not performed in accordance with these Terms;
the accuracy of information or documents, including the Experts’ profiles, background, capabilities or statements provided to or by the Client;
any claims arising out of or in connection with these Terms, any of the subject-matter of the Expert’s services or the Project, for breach of law, contract, negligence or any other liability whatsoever;
any other terms of engagement the Client and Expert might reach or agree; or
any breach or alleged breach of another party's intellectual property rights arising in respect of the services or these Terms.
To the maximum extent permitted by law, in no circumstances will Expert360 be liable for any direct, indirect, special or consequential losses or damages, loss of income, profits, goodwill, data, contracts, use of money or business interruption of any type arising in contract, tort (including, without limitation, negligence) or otherwise arising from your use of or your inability to use the Expert360 Services. To the extent the foregoing limitation of liability is prohibited, or in the event that Expert360 is found to be liable despite the limitation above, our total aggregate liability is limited to $100.
If any warranties are implied by law that cannot be excluded, then to the maximum extent permitted by law, our liability for breach of such warranties is limited to, at our option:
in the case of products:
the replacement of the products or the supply of equivalent products; or
the payment of the cost of replacing the products or acquiring equivalent products;
in the case of services:
the supply of the services again; or
the payment of the cost of having the services supplied again.
Important: nothing in these Terms limits in any way Expert360’s liability for any matter for which it would be illegal for us to exclude, or attempt to exclude, our liability, including under the Competition and Consumer Act 2010 (Cth), the statutory consumer guarantees under the Australian Consumer Law, or similar laws in the States and Territories of Australia.
You agree to indemnify, defend and hold harmless, Expert360 and its affiliates, successors and assigns (and its and their officers, directors, employees, sublicensees, and agents) from and against any and all claims, damages, liabilities, losses, settlements, costs and expenses which arise out of or relate to:
your improper use of the Expert360 Services;
your breach of these Terms;
without limiting the foregoing, any dishonest, inaccurate, incomplete, fraudulent, negligent, wrongful, unlawful, or criminal act or omission by you in connection with your use of the Expert360 Services;
the use of any intellectual property created in respect of the Expert360 Services; or
any taxes assessed to Expert360 (including any payroll tax, but not any income tax) or superannuation contribution obligations arising from the supply of services by the Expert to the Client or the Fees paid for those supplies.
Expert360 may, in its discretion, offer Experts an opportunity to obtain insurance for eligible Projects from a third party insurer. The eligibility requirements and terms & conditions for such third party insurance will made available through the Site or on request from Expert360. Coverage under any such insurance policies will at all times be subject to the third party insurer’s terms & conditions including the wording of such policies.
Expert360 does not represent that any insurance it acquires or which is offered via Expert360 is adequate or appropriate for any particular Expert, Client or Project. Each Expert and Client must make its own enquiries about whether any additional insurance is required.
Expert360 reserves the right to change the terms of its insurance policies with the third party insurer at any time. A summary of the policies are available on the Expert360 website and the policy details can be requested from Expert360. Experts and Clients relying on such insurance are responsible for familiarising themselves with these details.
Experts acknowledge and agree that in the event that a claim is made relating to any services supplied by an Expert and an excess is payable, Expert360 may recover any excess payable in respect of the claim from the Expert. If an Expert fails to pay any excess due under this clause, Expert360 may set this amount off against future moneys payable to the Expert.
14.1 Assignment and Subcontracting
Neither the Expert nor the Client may subcontract, transfer or assign these Terms (or the benefit of the relationship with Expert360) without Expert360’s prior written consent. Expert360 may at any time novate, assign, transfer, mortgage, charge or deal in any other way with these Terms (or part thereof) or grant or confer the benefit of any right arising under these Terms.
14.2 Severability and Waiver
If a particular term of these Terms is not enforceable, it should be modified so as to be enforceable, but regardless will not affect any other terms. Our failure to act upon a breach of these Terms does not mean we waive any rights that we may have.
14.3 Dispute Resolution
If a dispute arises out of or relating to these Terms the relevant parties shall attempt to resolve the matter by mediation before litigation. Unless otherwise agreed between the Expert and Client, if a dispute arises in relation to a Project, the Expert shall attempt to resolve that dispute with the Client by mediation before litigation. You acknowledge that Expert360 will not and is not obligated to provide any dispute assistance in relation to disputes arising between Experts and Clients.
Nothing in this paragraph limits the rights of any party to seek or obtain urgent interlocutory or interim relief.
We may modify these Terms from time to time by posting the modification(s) or updating these terms and conditions on our website: expert360.com. Unless otherwise specified by us when posted, all modifications will be effective upon posting. If you do not agree to any modification(s), your only recourse will be to terminate your registration as an Expert or Client. If you continue to participate as an Expert or Client after any modification becomes effective, then your participation will constitute acceptance of such modification.
14.5 Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the state of New South Wales, Australia. The parties agree to submit to the non-exclusive jurisdiction of the Courts of New South Wales.
The terms and conditions set out below ("Site Terms"), when read together with the Terms of Service above, govern your use of the expert360.com website ("Site"). By using the Site, you must accept and abide by the Site Terms. If you do not accept the Site Terms, you are not permitted to use the Site and you must refrain from using it.
The site is owned and operated by Expert 360 Pty Ltd (ACN 164 920 674) ("Expert360", "us" or "we").
If you have any complaints or questions regarding the Site or the Site Terms then please contact us at [email protected]
Expert360 reserves the right to make changes to these Site Terms which will be effective once they are published on the Site. You should revisit this area of the Site regularly to check the terms and conditions.
1. USE OF THE SITE BY YOU
You must use the Site at all times in accordance with these Site Terms.
Notwithstanding anything else in these Site Terms, we may, in our absolute discretion, refuse you or any other person access to part or all of the Site at any time and for any reason.
Expert360 is not an agent for an Expert or Client.
You understand and agree that: (i) Expert360 will not assume any liability with respect to the interactions between Clients and Experts, and (ii) the knowledge, opinions or Posted Content of Experts or Clients is not ours, and we do not endorse them or any other information provided by any user.
Expert360 does not warrant that your use of the Site will be uninterrupted or error free, nor does Expert360 warrant that we will review information for accuracy or that we will preserve or maintain the Client’s or Expert’s information without loss. To the extent permitted by law, Expert360 shall not be liable for delays, interruptions, service failures or other problems inherent in the use of the internet and electronic communications or other systems outside the reasonable control of Expert360.
3. POSTED CONTENT
3.1 No liability
We do not have, and expressly disclaim, any liability to you in connection with any content, information, text, graphics, images, audio or video, or material created or uploaded to a profile and/or the Site ("Posted Content"). We cannot guarantee, and make no representations in relation to the completeness or accuracy of any Posted Content.
3.2 Content Standards
For all your Posted Content, you warrant and you must ensure that:
- it is not misleading, deceptive or materially inaccurate in any way, including in relation to the availability, nature, terms or conditions or any other matter relating to the services being offered or sought;
- it does not include any defamatory statements or other illegal material;
- you own or are licensed to use the intellectual property rights in your Posted Content. This includes copyright in respect of any text you post, as well as the right to use or display any image or logo;
- it is compliant with all applicable laws and licensing requirements;
- it does not contain links to any external website, unless we have given our prior written consent.
3.3 Review and Removal of Posted Content
We may remove any Posted Content if we consider, acting reasonably, that you or any other users have breached these Site Terms or if, in our sole discretion, we believe that maintaining the content presents a risk to Expert360’s reputation or business and operations (including the Site).
Notwithstanding the foregoing, we do not, nor are we under any obligation or duty to you or anyone else to monitor, consider, evaluate, assess, review, screen, censor or remove any Posted Content. We do not have (and expressly disclaim) any liability in connection with:
- any monitoring, consideration, evaluation, assessment, review, screening, censoring or removal of Posted Content or any failure or refusal on our part to do so; or
- the deletion, loss, or unauthorised modification of any of your Posted Content.
You are solely responsible for all of your Posted Content and you agree to indemnify us from and against any claims, costs, damage, loss or liability that arise in connection with your Posted Content.
3.4 Use of Posted Content
You may not copy, reproduce, republish, download, post, broadcast, transmit, make available to the public, or otherwise use any Posted Content of another user of the Site for any purpose other than for the purpose for which it has been posted.
We reserve the right to keep the Posted Content on the Site indefinitely unless removed earlier by the relevant user.
4. PROHIBITED USES
Notwithstanding anything to the contrary in these Site Terms, you must not:
- attempt to decipher, decompile, disassemble or reverse engineer any of the software or code comprising or in any way making up a part of the Site including any algorithm used by us;
- take any action that imposes an unreasonable or disproportionately large load on the Site's infrastructure, including spam or other unsolicited mass e-mailing techniques;
- use the Site for any objectionable or unlawful purpose, including the posting of any threatening, libellous, defamatory, obscene, scandalous, inflammatory, pornographic, profane or spam material;
- use the Site in any manner that would result in you breaching any applicable legislation or licensing obligations (including with respect to privacy) or any obligations you may owe to third parties;
- mislead or deceive others through any act or omission or make a false representation about your identity, including the impersonation of a real or fictitious person or using an alternative identity or pseudonym;
- post content which contravenes a confidentiality or non disclosure agreement, insider trading laws, or intellectual property rights which you are not authorised to transfer to another party;
- conduct any activity which compromises or breaches another party's patent rights, trademark, copyright or other intellectual property rights;
- copy, collect or save information about other users including their skills, employment or education history except as expressly permitted by the Site;
- publish advertising material of any kind or market any goods or services directly to other users except as expressly permitted by the Site;
- introduce any virus, worm, Trojan horse, malicious code or other program which may damage computers or other computer based equipment to the Site or to other users;
- stalk or harass anyone;
- attempt to disrupt or interfere with the delivery of our service or the services of our partners and clients;
- use the details of other users for anything other than the use expressly permitted by those users;
- download, access, use, harvest or download in bulk user details other than to fill vacant positions as contemplated by the Site or as otherwise explicitly permitted by us in writing;
- sell, redistribute or use information contained on the Site for a commercial purpose without our prior written consent;
- pass on username and/or password information to anyone other than the authorised member/ customer of that account;
- remove or alter our copyright notices or other means of identification including any watermarks, as they appear on the services or Site;
- provide to any persons who are not authorised users of the Site, any part of the information included in the services or content, except as permitted in these Site Terms; or
- distribute or publish any part of the information or content included in the Site on any part of the internet or social media, or other publicly accessible electronic network, or otherwise publish, broadcast or display any such information in public.
You understand and agree that you are solely responsible for compliance with any and all laws, rules, regulations and taxation obligations that may apply to your use of the Site or Expert360 Services.
5. SUSPENSION AND TERMINATION
Failure to comply with sections 3 (Posted Content) and/or 4 (Prohibited Uses) in these Site Terms constitutes a material breach of the Site Terms, and may result in our taking all or any of the following actions:
- immediate, temporary or permanent withdrawal of your right to use our Services;
- immediate, temporary or permanent removal of any posting or material uploaded by you to our Site;
- issuing of a warning to you;
- legal action against you including proceedings for reimbursement of all costs (including, but not limited to, reasonable administrative and legal costs) resulting from the breach;
- disclosure of such information to law enforcement authorities as we reasonably feel is necessary.
The responses described in this section are not limited, and we may take any other action we reasonably deem appropriate.
6. USERNAME AND PASSWORD
You must keep your username and password ("Login") secure, and you must not disclose those details to any other person. You may not transfer your registration to another person. You are solely responsible for the consequences of any use of your Login by third parties, regardless of whether that use is authorised.
If you believe that your Login is being used by someone else, please contact us immediately at [email protected]
If you have a company registration, you and your employer will be solely responsible for the security of your password. In the case of Clients, you warrant that any single user account username/login or password is not shared by multiple people. Only your employees approved by Expert360 who have been issued a Login by us shall be Authorised Users permitted to access the Site and/or Expert360 Services. Unless otherwise agreed in writing, your Authorised Users’ Logins may not be used by any Client affiliates, portfolio companies, or other individuals or groups within your company or any third party. Expert360 may on 7 days prior written notice, request you certify and provide evidence indicating your compliance with this requirement.
7. INTELLECTUAL PROPERTY
7.1 Our IP
We own or are licensed to use all intellectual property in the Site, with the exception of Posted Content, which shall remain your intellectual property but which you license to us in accordance with the license below. You may not use any of our intellectual property for any purpose other than as may be required to use the Site for its intended purpose.
7.2 Licence to your Posted Content
In relation to Posted Content and your use of the Site, you grant to us an unconditional, perpetual, world-wide, irrevocable, fully paid and royalty free licence and right to use, display, copy, modify, adapt, reproduce, commercialise, prepare derivative works, display and publish all such intellectual property and that content forming all or part of the Posted Content, for any purpose.
7.3 Restrictions and indemnity
You may not use or display any trade marks on the Site without first obtaining the consent of the owner of the trade mark. We own the distinctive 'Expert360’ marks, brand and logo.
Nothing on this Site creates any right on your part (express or implied) that would allow you to use or display a trade mark that you do not own, regardless of whether the trade mark is currently registered.
You indemnify us, and agree to keep us indemnified, from and against any claims by third parties arising from your Posted Content, including any breach of intellectual property rights any third party may bring against us, in relation to your content.
7.4 Consent to use logo
You consent to us displaying the name and/or logo of your relevant company or organisation on the Site in the context of the Expert360 Services. The name of your company may appear in lists on the Site that are visible to other users (for example in dropdown menus or auto-filling text entry forms). You acknowledge that, if you post content on the Site, the fact that your company or organisation is using the Site does not constitute confidential information and you consent to our use of such content in the manner described above.
If you intend to post any personal information on the Site that relates to a third party (including their name, email address or phone number), you must obtain their consent before doing so.
We will solicit your feedback to assist us in making improvements to the functioning of the Site. We may also send you emails about our services and opportunities or profiles that may be of interest to you. You may elect not to receive certain types of notifications from us.
9. LINKS TO OTHER SITES
The Site may contain links or portals to other websites. We have no control over websites operated by third parties and you agree that we are not responsible for, and will have no liability in connection with, your access to or use of any third party website.
10. OUR LIABILITY
Except for any express warranties in these Site Terms, all Expert360 services are provided "as is". To the extent permitted by law, Expert360 excludes all warranties, express or implied, including without limitation, warranties of merchantability, title, fitness for a particular purpose, non-infringement, or as to the availability, accuracy, completeness, currency or reliability of the information or services, including services of any third party, that are made available via or referred to on the Site.
To the extent permitted by law, Expert360 (and its affiliates, officers, employees, agents, representatives and third party service providers) excludes all liabilities (including in contract, for negligence, under statute or otherwise) for any direct loss, indirect or consequential loss, damage, costs or expenses suffered by you or claims made against you in connection with (however caused):
- your use of the Site and/or any content on the Site;
- any decision made or action taken by you or anyone else in reliance upon any content contained in or omitted from the Site;
- any errors in or omissions from the Site, including but not limited to technical inaccuracies and typographical errors;
- any lack of availability, interruption, delay in operation, virus, internet access difficulties, or equipment malfunction in relation to the Site; or
- any goods or services identified, supplied, offered or advertised on or through the Site.
If any warranties are implied by law that cannot be excluded, then to the maximum extent permitted by law, our liability for breach of such warranties is limited to, at our option:
- in the case of products:
- the replacement of the products or the supply of equivalent products; or
- the payment of the cost of replacing the products or acquiring equivalent products;
- in the case of services:
- the supply of the services again; or
- the payment of the cost of having the services supplied again.
Important: nothing in these Site Terms limits in any way Expert360’s liability for any matter for which it would be illegal for us to exclude, or attempt to exclude, our liability, including under the Competition and Consumer Act 2010 (Cth), the statutory consumer guarantees under the Australian Consumer Law, or similar laws in the States and Territories of Australia.
To the maximum extent permitted by law, you agree to indemnify and hold Expert360 and each of its affiliates, officers, employees, agents, representatives and third party service providers, harmless from any and all claims and liabilities resulting from your breach of these Site Terms or relating to your use of the Site or its use by any person on your behalf. For the purposes of this paragraph Site includes any linked sites. Expert360 holds the benefit of this indemnity and all other rights under this Agreement as trustee for each person named as benefiting from it.
12.1 Assignment and Subcontracting
Expert360 may at any time novate, assign, transfer, mortgage, charge or deal in any other way with these Site Terms (or part thereof) or grant or confer the benefit of any right arising under these Site Terms.
12.2 Severability and Waiver
If a particular term of these Site Terms is not enforceable, it should be modified so as to be enforceable, but regardless will not affect any other terms. Our failure to act upon a breach of these Site Terms does not mean we waive any rights that we may have.
We may modify these Site Terms from time to time by posting the modification(s) or updating these terms and conditions on our website: expert360.com. Unless otherwise specified by us when posted, all modifications will be effective upon posting. If you do not agree to any modification(s), your only recourse will be to cease using or accessing the Site. If you continue to access the Site after any modification becomes effective, then your access will constitute acceptance of such modification.
12.4 Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the state of New South Wales, Australia. The parties agree to submit to the non-exclusive jurisdiction of the Courts of New South Wales.